Contact Us

Say hi — we'd love to chat.

Questions, feedback, partnerships, or just want to say hey — write to us. A real human reads every message and replies within 24 hours.

Write to us directly

Email is the fastest way to reach a real human on our team. We read every message and reply within 24 hours.

Email Us at care@talkiva.in

Your details are never shared, and you can write to us anonymously too.

FAQ

Questions we hear often

Everything you might wonder before your first call — answered honestly.

No. Talkiva is a non-clinical emotional support space. Our listeners are trained in empathetic listening, not licensed therapists — but every conversation is guided, confidential, and designed to help you process feelings. If you need clinical help, we can point you toward licensed professionals in your city.

Yes — 100%. You register with just a nickname and an OTP. Your phone number is never shown to listeners, your profile has no real name or photo requirement, and all calls are encrypted. What you share stays with you.

Talkiva operates on a flexible, pay-as-you-go coin system! You can purchase coins securely using Google Play Billing, which supports UPI, credit/debit cards, and net banking directly through your Google Play account. We never see or store your card details. Rates and special offers update frequently to bring you the best value — to see the most current pricing, coin packages, and active promotions, please check the Talkiva app.

All in-app purchases for digital goods (Coins) are processed securely via Google Play Billing, which supports UPI, credit/debit cards, and net banking directly through your Google Play account. We do not collect or store your credit/debit card information directly. Once your purchase is confirmed, your Coins are credited to your account immediately. For anything else — including how our Listeners get paid — our Payment Policy covers the details.

Every listener passes a 6-step vetting process: identity verification, background check, language assessment, 100+ hours of empathetic listening training, a simulated-call evaluation, and ongoing monthly reviews. Many are psychology students, counselors, and social workers — but all of them are chosen for kindness first.

Please reach out to a crisis service immediately. In India, you can call iCall at 9152987821 or AASRA at 9820466726 (both 24/7), or dial 112 for emergency services. Talkiva's in-app SOS button also connects you to these helplines with one tap.

Ready to talk?

Someone's online and up for a chat.

Download Talkiva and get 10 free minutes with any friend. It's one tap — and it might turn into your new favorite conversation.

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Free to download · 100% anonymous